Ala-Too · Support

Support & Contact

We are here to help you with the Ala-Too University mobile app.

Average response: within 1 business day

Get in touch

If something is not working, you noticed an error in your data, or you have a feature request — please reach us using one of the channels below.

Before you write

Frequently asked

I can't sign in. Make sure you are using your Student ID exactly as printed on your physical card. If you forgot your password, use the “Forgot password?” link on the sign-in screen.

My grade is wrong. The app shows data from the university's official systems. Please contact your faculty office — corrections must be made there first.

How do I change the language? Open Profile → Language and pick Russian, Kyrgyz or English.

How do I delete my data? See the Data Deletion page.